Organizational Culture of Wellness

Burnout in Health Care: Swimming in Turbulent Water

The incidence of burnout has risen to the extent that 40% to 70% of physician and nurse populations have at least one symptom of burnout. Researchers are finding that healthcare systems changes must accompany personal resilience strategies before we will…

Surgeons and Burnout

Between 40% and 65% of surgeons are suffering from at least one symptom of burnout, according to a recent national study. Evidence indicates that burned-out surgeons are more likely to experience negative personal consequences such as addictions, sleep disorders, cardiovascular…

Empathetics: Neuroscience of Emotions – Delivering Bad News

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…

Empathetics: Neuroscience of Emotions – Managing Difficult Medical Interactions

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…

Empathetics: Neuroscience of Emotions – Introduction to the Neuroscience of Empathy

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…

The Numbers a CEO Needs to Know

It’s no secret that CEOs need to maintain a significant level of knowledge about their organization’s financial status, but how much do they really need to know? This course introduces areas of vital importance that every CEO should be aware…

Mastering Physician Engagement

Discover how to create stable relationships between physicians and the workplace. Use the strategies here to build physician trust, provide performance feedback and implement change. Explore key elements designed to promote higher levels of physician engagement and deliver effective solutions….

Fundamentals of Physician Leadership: Quality

Quality and consistency are inexorably linked. Fundamentals of Physician Leadership: Quality course offers physicians the tools and tactics they need to create consistent systems, processes and quality outcomes – along with some insight into the history of quality in medicine….