Activity ID



November 28, 2020

Format Type


CME Credit



CME Provider

Massachusetts Medical Society


Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that completed these courses.

Jointly provided with Empathetics, LLC and hosted by

Module 1: Introduction to the Neuroscience of Empathy
This course introduces medical professionals to the neuroscience of emotions, explains the difference between sympathy and empathy, and teaches empathy best practices in a clinical setting. This one hour course provides practical, easy to implement, tips medical professionals can use immediately.

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NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

Educational Objectives

Describe immediate and long-term rationale for improving empathy in medicine
Explain how integrating empathy into medical practice leads to both increased patient satisfaction and job satisfaction and reduced risk of malpractice
Identify practical and efficient ways to incorporate empathy into medical practice
Summarize the role of neurobiology and physiology in emotion and empathy




Interpersonal & Communication Skills, Practice-based Learning & Improvement, Professionalism

CME Credit Type

AMA PRA Category 1 Credit

Physician Well-being activity

Efficiencies in Medical Practice, Organizational Culture of Wellness, Personal Resilience

Practice Setting

Academic Medicine, Inpatient, Outpatient, Physician Executives, Physician Scientists, Rural, Urban, VA/Military

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