Internet CME Course: Empathetics: Neuroscience of Emotions – Managing Difficult Medical Interactions

Activity ID

2818

Expires

November 28, 2024

Format Type

Internet

CME Credit

1.0

Fee

$165

CME Provider: Massachusetts Medical Society

Description of CME Course

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that completed these courses.

Jointly provided with Empathetics, LLC and hosted by http://empathetics.com.

Module 2: Managing Difficult Medical Interactions
Managing difficult interactions with patients and their families is a challenge for many physicians and nurses. This course teaches medical professionals how to manage difficult interactions with others effectively and professionally. Clinicians learn how to anticipate and recognize the early signs of challenging interactions, to manage their own emotions and effectively manage relationships.

ABMS Member Board Approvals by Type

ABMS Lifelong Learning CME Activity

Allergy and Immunology

Anesthesiology

Colon and Rectal Surgery

Family Medicine

Nuclear Medicine

Physical Medicine and Rehabilitation

Preventive Medicine

Psychiatry and Neurology

Radiology

Thoracic Surgery

Urology

More Information

Commercial Support?

NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

General Information on CME Activity

Educational Objectives

Recognize factors that lead to difficult medical interactions
Define the four components of empathy
Describe the importance of self-awareness in the context of modern medicine
Explain useful behaviors for managing difficult medical interactions and resolving conflicts quickly

Keywords

Communication

Competencies

Interpersonal & Communication Skills, Practice-based Learning & Improvement, Professionalism

CME Credit Type

AMA PRA Category 1 Credit

Physician Well-being activity

Organizational Culture of Wellness, Efficiencies in Medical Practice, Personal Resilience

Practice Setting

Academic Medicine, Inpatient, Outpatient, Physician Executives, Physician Scientists, Rural, Urban, VA/Military