Activity

Activity ID

2819

Expires

November 28, 2020

Format Type

Internet

CME Credit

1.0

Fee

$165
CME Provider

Massachusetts Medical Society

Description

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that completed these courses.

Jointly provided with Empathetics, LLC and hosted by http://empathetics.com.

Module 3: Delivering Bad News
This course teaches medical professionals how to deliver bad news to patients and their families in the most effective and professional way. Delivering bad news compassionately has profound implications for patients and their families, improves satisfaction with care and reduces the likelihood of misunderstandings that could lead to malpractice claims.

Register for this Activity

ABMS Member Board Approvals by Type
More Information
Commercial Support?
No

NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

Educational Objectives

Recognize emotional responses in patients
Identify and manage physiologic responses involved in delivering and receiving bad news
Define the meaning of empathy and explain its importance in delivering bad news
Demonstrate empathic behaviors for improving patient relationships

Keywords

Communication

Competencies

Interpersonal & Communication Skills, Practice-based Learning & Improvement, Professionalism

CME Credit Type

AMA PRA Category 1 Credit

Physician Well-being activity

Organizational Culture of Wellness, Efficiencies in Medical Practice, Personal Resilience

Practice Setting

Academic Medicine, Inpatient, Outpatient, Physician Executives, Physician Scientists, Rural, Urban, VA/Military

View All Activities by this CME Provider

The information provided on this page is subject to change. Please refer to the CME Provider’s website to confirm the most current information.