Activity ID
2819Expires
November 28, 2024Format Type
InternetCME Credit
1.0Fee
$165CME Provider: Massachusetts Medical Society
Description of CME Course
Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that completed these courses.
Jointly provided with Empathetics, LLC and hosted by http://empathetics.com.
Module 3: Delivering Bad News
This course teaches medical professionals how to deliver bad news to patients and their families in the most effective and professional way. Delivering bad news compassionately has profound implications for patients and their families, improves satisfaction with care and reduces the likelihood of misunderstandings that could lead to malpractice claims.
ABMS Member Board Approvals by Type
ABMS Lifelong Learning CME Activity
Allergy and Immunology
Anesthesiology
Colon and Rectal Surgery
Family Medicine
Nuclear Medicine
Physical Medicine and Rehabilitation
Preventive Medicine
Psychiatry and Neurology
Radiology
Thoracic Surgery
Urology
Commercial Support?
NoNOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.
Educational Objectives
Recognize emotional responses in patients
Identify and manage physiologic responses involved in delivering and receiving bad news
Define the meaning of empathy and explain its importance in delivering bad news
Demonstrate empathic behaviors for improving patient relationships
Keywords
Communication
Competencies
Interpersonal & Communication Skills, Practice-based Learning & Improvement, Professionalism
CME Credit Type
AMA PRA Category 1 Credit
Physician Well-being activity
Organizational Culture of Wellness, Efficiencies in Medical Practice, Personal Resilience
Practice Setting
Academic Medicine, Inpatient, Outpatient, Physician Executives, Physician Scientists, Rural, Urban, VA/Military
