Interpersonal & Communication Skills

Controlled Substances Series: Arkansas License Renewals

While concerns about the opioid epidemic are paramount, many other controlled substances are being misused and abused. Medication reconciliation and the dangers of polypharmacy, especially among the elderly are emphasized. The second part of the presentation focuses specifically on the…

ACP Advance Curriculum Module 4: Implement and Sustain Change

Based on a review of the literature and member surveys that we have done, physicians need practical instruction on how to meaningfully engage in ongoing quality improvement (QI) in a way that minimizes jargon and administrative burden and maximizes engagement…

ACP Advance Curriculum Module 3: Plan for Change and Identify Solutions

Based on a review of the literature and member surveys that we have done, physicians need practical instruction on how to meaningfully engage in ongoing quality improvement (QI) in a way that minimizes jargon and administrative burden and maximizes engagement…

ACP Advance Curriculum Module 2: Identify How to Measure Change

Based on a review of the literature and member surveys that we have done, physicians need practical instruction on how to meaningfully engage in ongoing quality improvement (QI) in a way that minimizes jargon and administrative burden and maximizes engagement…

ACP Advance Curriculum Module 1: Establish the What and Why for Change

Based on a review of the literature and member surveys that we have done, physicians need practical instruction on how to meaningfully engage in ongoing quality improvement (QI) in a way that minimizes jargon and administrative burden and maximizes engagement…

Patient Priorities Care – Helping Your Patients Identify their Health Priorities

In 2014, clinicians, patients, caregivers, health system leaders, payers, and funders from across the country came together to identify the key problems facing older adults with multiple chronic conditions. Their charge was to propose feasible and effective strategies for improving…

Interdisciplinary Relationship Management

Managing professional relationships is something that all physicians must do every day. However, this skill isn’t as easy as it sounds. With different personalities, priorities, and approaches to communication, relationships can become complicated in the blink of an eye. This…

Leading Complex Organizations

The job of a health care leader is never easy. Those leading complex organizations must be able to successfully manage many moving parts during times of change, crisis, conflict, and uncertainty. This course will explore differences between traditional and complex…

Proceed Until Apprehended

Leaders are able to build organizational trust when the workplace is consistent, predictable, and non-threatening. Creating this type of environment might feel impossible at times, but trust within an organization can be achieved with some effort. The “Proceed until apprehended”…