Interpersonal & Communication Skills

SCOPE of Pain: Safer and Competent Opioid Prescribing Education

This activity is a series of online and live meeting CME/CNE programs designed to help healthcare providers, of all specialties, safely and effectively manage patients with acute or chronic pain and when appropriate, with opioid analgesics.

Improving Patient Safety: An Imperative in Medical Genetics and Genomics

This course is comprised of an in-depth dialog of key critical topics identified as impacting patient healthcare safety. In this activity, a participant will discover the burden of medical errors on the patient and healthcare system, contributing factors for medical…

Empathetics: Neuroscience of Emotions – Delivering Bad News

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…

Empathetics: Neuroscience of Emotions – Managing Difficult Medical Interactions

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…

Empathetics: Neuroscience of Emotions – Introduction to the Neuroscience of Empathy

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…

Mastering Physician Engagement

Discover how to create stable relationships between physicians and the workplace. Use the strategies here to build physician trust, provide performance feedback and implement change. Explore key elements designed to promote higher levels of physician engagement and deliver effective solutions….

Fundamentals of Physician Leadership: Negotiation

With the right skillset, anything can be negotiated – rank, salary, schedule and more. Fundamentals of Physician Leadership: Negotiation demonstrates the steps that make up all negotiations, and it shows physician leaders how to leverage that structure to create the…

Fundamentals of Physician Leadership: Influence

Influencing others is a major component of leadership. Fundamentals of Physician Leadership: Influence shows physicians leaders how to first influence themselves – by developing core values and clarifying their vision – so they can effectively inspire and lead the people…

Establish a Just Culture

Physicians who enroll in Establish a Just Culture gain access to the simple, fundamental principles required to transform the culture of a team or department. With these principles, leaders can open lines of communication with teammates, foster accountability in every…

Developing a Business Plan

Health care organizations hesitate to invest in initiatives without fully understanding the likely return on investments. It is common for organizations to demand a business plan to justify the expense of new projects and ventures. It is essential for physician…