Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…
Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…
Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…
Quality and consistency are inexorably linked. Fundamentals of Physician Leadership: Quality course offers physicians the tools and tactics they need to create consistent systems, processes and quality outcomes – along with some insight into the history of quality in medicine….
With the right skillset, anything can be negotiated – rank, salary, schedule and more. Fundamentals of Physician Leadership: Negotiation demonstrates the steps that make up all negotiations, and it shows physician leaders how to leverage that structure to create the…
Health care organizations hesitate to invest in initiatives without fully understanding the likely return on investments. It is common for organizations to demand a business plan to justify the expense of new projects and ventures. It is essential for physician…
Learning how to work effectively in teams has become a crucial skill in today’s workplace. Those tasked with leading teams are presented with challenges that must be dealt with efficiently. This course will introduce leaders to new approaches for improving…
Physicians who enroll in Create Systems for Quality unlock the step-by-step method for basic system design and gain access to the fundamentals of systems thinking. The course walks through basic system design, testing, and validation, system scaling, system maintenance –…
Register for Population Health Essentials for Physician Leaders to explore the latest critical data, pivotal studies and key viewpoints on population health. The curriculum covers the challenges faced (and solutions created) by 21st century health care providers. Physician leaders will…
Register for Foundations of Financial Accounting, and explore the language of accounting. The course offers insights on how to record business activities and interpret financial statements. Physician leaders who enroll can gain an understanding as to why financial accounting is…
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