Practice

Leading and Managing Strategic Change

The key to surviving and thriving as a physician leader is your ability to lead and manage strategic innovation and change. You’ll understand the difference between a compelling vision and a “burning platform” and be able to make the case…

Improving Communication and Feedback in Health Care Leadership

Communication is the linchpin for every interaction of a physician leader. To be most effective, a leader must grasp the nature of different types of communication and gain skills to use feedback to focus on goals and handle conflict within…

IHI Open School – Triple Aim for Populations: Improving Health Equity

This three-lesson course will explore health disparities – what they are, why they occur, and how you can help reduce them in your local setting. After discussing the current (and alarming) picture in lesson 1, we’ll dive into Lesson 2…

IHI Open School – Leadership – Introduction to Health Care

When you think of a leader, who comes to mind? A president? A CEO? This course will teach you a different idea of leadership: No matter your position or formal title, you can be a leader. In this course, you’ll…

Withholding Life Sustaining Treatment, an Ethical Paradox

CMS is allowing reimbursement for healthcare providers who have stand-alone discussions with patients about their health care options near the end of life, including life-sustaining treatment. Lack of reimbursement has likely represented one barrier to these important discussions. Another obstacle…

Opioid Mortality: What Prescribers Can Do

Deaths from opioid overdose have risen to epidemic levels, leading to a proliferation of many regulations and counter-measures, such as the pharmacy drug monitoring programs (PDMPs). This monograph will assess the effectiveness of these measures, review existing clinical practice guidelines,…

Patient Satisfaction Ratings: Is There a Punchline for Physicians

H-CAHPS and CG-CAHPS are patient satisfaction surveys in the hospital and office settings. They are being collected, published and used by payers in determining hospital and physician reimbursement. Criticisms have been raised about the validity of the surveys and their…

From Autonomy to Teamwork

Physicians are trained to be autonomous in thoughts and deeds. But health care is collaborative, requiring skills as a team member and as a team leader. Highly reliable care involves understanding how each individual makes mistakes, how we can be…