Activity ID
1759Expires
June 3, 2024Format Type
InternetCME Credit
7Fee
$510-$600CME Provider: American Association for Physician Leadership
Description of CME Course
Experts say some conflict is healthy, and they’re right. When not managed well, however, conflict can become disruptive and lead to medical errors, poor patient satisfaction, increased cost and higher turnover. Learn the skills you need to make conflict productive. You’ll practice effective listening and feedback skills and become more aware of your own conflict style and the conflict styles of others.
Diplomate Engagement
Upon completion of this activity the learner is required to take a post-course evaluation and pass a multiple choice post-test.
ABMS Member Board Approvals by Type
ABMS Lifelong Learning CME Activity
Allergy and Immunology
Anesthesiology
Colon and Rectal Surgery
Family Medicine
Nuclear Medicine
Ophthalmology
Pathology
Plastic Surgery
Preventive Medicine
Psychiatry and Neurology
Radiology
Thoracic Surgery
Urology
Commercial Support?
NoNOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.
Educational Objectives
To practice conflict management and effective communication skills to increase individual and organizational productivity.
To recognize self-awareness and make better conflict management and communication choices.
To build more effective relationships to support organizational transformation.
To identify your own conflict style and recognize the conflict styles of others.
To assess conflict situations and practice using different conflict modes.
Keywords
Conflict Management, Communication, Resolving Conflict, Teams, Listening, Conflict Style
Competencies
Interpersonal & Communication Skills, Practice-based Learning & Improvement, Professionalism
CME Credit Type
AMA PRA Category 1 Credit
Physician Well-being activity
Organizational Culture of Wellness
Practice Setting
Academic Medicine, Inpatient, Outpatient, Rural, Urban, VA/Military
National Quality Strategies and/or Quadruple Aim Care Processes
Communication Skills, Leadership & Organizational Development, Interprofessional, Personal Characteristics & Attitudes
