The key to surviving and thriving as a physician leader is your ability to lead and manage strategic innovation and change. You’ll understand the difference between a compelling vision and a “burning platform” and be able to make the case…
Communication is the linchpin for every interaction of a physician leader. To be most effective, a leader must grasp the nature of different types of communication and gain skills to use feedback to focus on goals and handle conflict within…
This course will provide you with an overview of value in health care. We’ll start by distinguishing between cost and value, and understanding how both of these concepts relate to quality. We’ll introduce you to the growing problem of health…
This three-lesson course will explore health disparities – what they are, why they occur, and how you can help reduce them in your local setting. After discussing the current (and alarming) picture in lesson 1, we’ll dive into Lesson 2…
When you think of a leader, who comes to mind? A president? A CEO? This course will teach you a different idea of leadership: No matter your position or formal title, you can be a leader. In this course, you’ll…
Physicians are trained to be autonomous in thoughts and deeds. But health care is collaborative, requiring skills as a team member and as a team leader. Highly reliable care involves understanding how each individual makes mistakes, how we can be…
Experts say some conflict is healthy, and they’re right. When not managed well, however, conflict can become disruptive and lead to medical errors, poor patient satisfaction, increased cost and higher turnover. Learn the skills you need to make conflict productive….
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