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Practice-based Learning & Improvement

Leading Complex Organizations

Posted on July 12th, 2019 by Academic Programs

The job of a health care leader is never easy. Those leading complex organizations must be able to successfully manage many moving parts during times of change, crisis, conflict, and uncertainty. This course will explore differences between traditional and complex…

Deaf and Hard of Hearing Patients: Providers’ Obligations

Posted on June 12th, 2019 by Bill Sivarais

Claims by deaf and hard of hearing patients against their healthcare providers are increasingly common. These claims tend to allege that providers fail to provide in-person interpreters or that they delay treatment or refuse to accept deaf or hard of…

Workplace Violence in Ambulatory Care

Posted on June 12th, 2019 by Bill Sivarais

Many office practices do not have any policies or processes in place to reduce the risk of workplace violence. Indeed, unless your practice has experienced a serious event, it is probable that you haven’t thought much about this particular risk….

Surgeons and Burnout

Posted on February 19th, 2019 by Thom Duncan

Between 40% and 65% of surgeons are suffering from at least one symptom of burnout, according to a recent national study. Evidence indicates that burned-out surgeons are more likely to experience negative personal consequences such as addictions, sleep disorders, cardiovascular…

Improving Patient Safety: An Imperative in Medical Genetics and Genomics

Posted on February 7th, 2019 by Academic Programs

This course is comprised of an in-depth dialog of key critical topics identified as impacting patient healthcare safety. In this activity, a participant will discover the burden of medical errors on the patient and healthcare system, contributing factors for medical…