Interpersonal & Communication Skills

Mastering Physician Engagement

Discover how to create stable relationships between physicians and the workplace. Use the strategies here to build physician trust, provide performance feedback and implement change. Explore key elements designed to promote higher levels of physician engagement and deliver effective solutions….

Fundamentals of Physician Leadership: Negotiation

With the right skillset, anything can be negotiated – rank, salary, schedule and more. Fundamentals of Physician Leadership: Negotiation demonstrates the steps that make up all negotiations, and it shows physician leaders how to leverage that structure to create the…

Fundamentals of Physician Leadership: Influence

Influencing others is a major component of leadership. Fundamentals of Physician Leadership: Influence shows physicians leaders how to first influence themselves – by developing core values and clarifying their vision – so they can effectively inspire and lead the people…

Establish a Just Culture

Physicians who enroll in Establish a Just Culture gain access to the simple, fundamental principles required to transform the culture of a team or department. With these principles, leaders can open lines of communication with teammates, foster accountability in every…

Developing a Business Plan

Health care organizations hesitate to invest in initiatives without fully understanding the likely return on investments. It is common for organizations to demand a business plan to justify the expense of new projects and ventures. It is essential for physician…

Controlled Substances Series: Drug Diversion Prevention

Prescription drug diversion is a serious problem and fuels the current US epidemic of drug misuse, abuse, and addiction. Healthcare practitioners need to be able to identify and prevent drug diversion in their practices, by patients or staff members. This…

Controlled Substances Series: Best Practices for Prescribing

While concerns about the opioid epidemic are paramount, many other controlled substances are being misused and abused. Part one of this course describes the best practices and special considerations necessary for prescribing any controlled dangerous substance. Medication reconciliation and the…

EFM Case Study Series #18: Hypertensive Crisis & Stroke

Hypertensive crisis and stroke are on the rise in the pregnant population. Over the past 20 years, the incidence of preeclampsia has increased by approximately 25% in the US and is the leading cause of maternal and infant illness and…

VIP Syndrome: A Moral Dilemma

Managing the care of an influential or famous person can be challenging and may introduce a moral dilemma. Think about the healthcare situations involving celebrities that have been in the news recently. When a “very important person/patient” shows up for…