Outpatient

DocCom Module 7: Open the Discussion

Patients usually present to primary care offices with an average of three concerns. Elicitation of all of the patient’s symptoms and concerns in the ambulatory and in-patient setting requires little additional time and diminishes the likelihood of late arising concerns…

DocCom Module 6: Build a Relationship

A positive doctor-patient relationship is the key to medical care.  Substantial evidence indicates that a relationship of trust and respect promotes better adherence to treatment recommendations, better physical and emotional outcomes and the disclosure of patients’ hidden concerns. Furthermore, the…

DocCom Module 4: Balance and Self Care

Medical education and the medical profession are stressful endeavors, with high rates of burnout and mental health problems, including substance abuse. We will be satisfied and effective clinicians only if we find healthy methods for coping with stress. We cannot…

DocCom Module 3: Therapeutic Aspects of Medical Encounters

Clinician patient encounters are therapeutic in and of themselves, independently of diagnostic and therapeutic activities of proven effectiveness. This module identifies the therapeutic elements of clinical encounters, so the learner can be intentional about maximizing these elements with patients. These…

Medi-Spas: Managing Physician Risk

When medi-spas first appeared, spurred by advances in laser technology, they were largely unregulated. Now, many states are requiring medi-spas to be associated with a physician as an owner, supervisor or contractor. Offers are being made, and physicians of many…

Beyond Informed Consent

Informed Consent continues to be a source of medical error and medical malpractice claims. Obtaining consent is sometimes delegated to someone other than the physician performing the procedure; it is sometimes reduced to obtaining a signature on a piece of…

Nursing Home Patients: Managing the Risks of Long Term Care

Nursing home patients today are older, sicker, and more frail than ever before. Multiple chronic conditions, reduced mobility, and cognition put them at risk for polypharmacy, falls, malnutrition, and pressure ulcers. Primary care physicians not based in the nursing home…

Managing Physician Stress, Preventing Burnout

Physicians are under more stress than ever before, much of it due to factors beyond their control. Laurie Drill-Mellum, an emergency medicine physician describes the forces bearing down on physicians, including litigation stress, and presents techniques for actively managing the…

Physician Health and Quality of Care: Who Heals the Healer?

Recent large-scale surveys of physicians show high numbers of respondents endorsing statements of stress and burnout. This video presentation by an emergency medicine physician examines the quantifiable effects of physician stress on the physician’s physiology and on the patient’s quality…