Interpersonal & Communication Skills

AI in Practice: From Clinical Use to Ethical Liability

AI is reshaping how clinicians diagnose, document, and deliver care. This session (recorded March 21, 2026) offers real examples and clear guidance on the legal and ethical issues that come with AI tools, from diagnostics to telemedicine and therapy chatbots….

Enhancing Physician and Advanced Practice Provider Engagement and Team-Based Care

This session (recorded March 21, 2026) brings together two high-impact topics: strengthening team culture and redesigning workflows for modern care delivery. You will learn practical ways to improve engagement across physicians and APPs, support retention through effective preceptorship, and set…

Immunizations 2026: Promoting Trust and Public Health During Changing Times

Vaccination conversations are growing more complex amid misinformation, shifting regulations, and widening access gaps. This session (recorded March 21, 2026) provides an updated view of the vaccine landscape and key policy changes affecting clinicians in Massachusetts. You will learn practical,…

Physician Leadership in Shaping Health Policy

Learn how physicians are influencing the policies that shape daily practice and your patients’ care. In this session (recorded March 21, 2026), you will hear real stories from clinician leaders who have advanced legislation, worked with state leaders, and used…

ECHO Autism: Intense Behavior

ECHO Autism: Intense Behavior aims to increase access to best-practice assessment, diagnosis, and treatment for individuals on the autism spectrum with intense behavior such as severe emotional dysregulation, self-injurious behaviors, and physical aggression towards others. A variety of research studies…

Is the UDN N-of-1 Enterprise Ethically Justifiable?

The Undiagnosed Diseases Network is a national consortium of clinicians and researchers working to promote diagnostic research and accurately diagnose patients with rare diseases, many of whose conditions have long gone undiagnosed. This endeavor’s importance should not, however, stop us…

Fostering Well-being Through Building Trust

A workplace built through wellness-centered leadership and trust enhances organizational culture, professional satisfaction, and health care outcomes. This module provides insights into building a culture of well-being through bridging trust gaps and implementing effective communication strategies.

Countering Misinformation in the Clinical Setting (and Beyond)

Widespread medical misinformation on social media platforms like TikTok, Instagram, and YouTube can negatively impact patient health and erode trust in health care professionals. In this episode, hosts Jodi Abbott, MD, MSc, MHCM, Maylyn Martinez, MD, MSc, and Avir Mitra,…

Is Advance Care Planning Required at Every Medicare Patient Visit?

Advance care planning is a billable, face-to-face service between a physician (or other provider) and a patient and/or surrogate to discuss and make known the patient’s health care wishes in case the patient becomes unable to make health care decisions…