Interpersonal & Communication Skills

Physician Health and Quality of Care: Who Heals the Healer?

Recent large-scale surveys of physicians show high numbers of respondents endorsing statements of stress and burnout. This video presentation by an emergency medicine physician examines the quantifiable effects of physician stress on the physician’s physiology and on the patient’s quality…

Cardiothoracic Surgery Risk and Claims

The number of cardiothoracic (CT) surgeons is declining, and there is a projected shortage by 2035. At the same time, CT surgery continues to be a high-risk specialty for those practicing it. This activity looks at trends in CT surgery…

Risk and Claims in Plastic Surgery II: Patient Selection

Patient selection is an important issue, especially in cosmetic plastic surgery. Sound patient selection criteria and screening measures can help reduce the risk of claims related to unexpected outcomes and patient dissatisfaction. This monograph focuses on several special risk issues…

Plastic Surgery: Risk and Claims I

Risk in the field of plastic surgery has increased as the number of procedures has risen over the past few decades. Further complicating the field of plastic surgery is the volume of procedures that are done in ambulatory surgery centers…

Email Between Physician and Patient

Communicating with patients by e-mail is rapidly becoming a part of many physicians’ medical practice. It ranks high in patient satisfaction, and at least one study found it to be associated with better patient compliance and better control of chronic…

DocCom Module 2: Mindfulness and Reflection in Clinical Training and Practice

This module examines specific communication skills that promote mindful awareness, a key to effective clinical practice. Mindfulness can also be applied to the acquisition of skills and knowledge, cultivation of caring and healing attitudes, and facing the anxiety of uncertainty….

Lung Cancer Screening Education: From Science to Practice

Lung Cancer Screening Education: From Science to Practice instructs learners on how to implement a comprehensive, multi-disciplinary lung cancer screening program. This interactive eLearning activity demonstrates how to perform shared decision making using a patient-centered approach, how to implement screening…