Physicians who enroll in Establish a Just Culture gain access to the simple, fundamental principles required to transform the culture of a team or department. With these principles, leaders can open lines of communication with teammates, foster accountability in every…
Health care organizations hesitate to invest in initiatives without fully understanding the likely return on investments. It is common for organizations to demand a business plan to justify the expense of new projects and ventures. It is essential for physician…
Learning how to work effectively in teams has become a crucial skill in today’s workplace. Those tasked with leading teams are presented with challenges that must be dealt with efficiently. This course will introduce leaders to new approaches for improving…
Physicians who enroll in Create Systems for Quality unlock the step-by-step method for basic system design and gain access to the fundamentals of systems thinking. The course walks through basic system design, testing, and validation, system scaling, system maintenance –…
Managing the care of an influential or famous person can be challenging and may introduce a moral dilemma. Think about the healthcare situations involving celebrities that have been in the news recently. When a “very important person/patient” shows up for…
Receiving notice of a medical malpractice claim often comes as a shock to physicians. It ushers them into an adversarial and hostile legal environment. The stress can impair the physician’s health, family relationships, and ability to meet the professional obligations…
The Medical Professionalism Project is an innovative course that explores the complex expectations, challenges, and responsibilities of being a healthcare professional. While often we like to divide people and their choices into “good” and “bad,” the truth is that in…
Learn how to make choices to achieve desired outcomes by enrolling in Strategic Thinking. The word “strategy” gets used a lot, but defining it can be frustratingly elusive. This course explores the true meaning of strategy, what strategies are good…
Physician leaders interested in strategic development can enroll in Strategic Planning. Strategy development occurs in three interdependent stages: strategic thinking, strategic decision-making, and strategic planning. Strategic thinking is about analyzing and interpreting information. Strategic decision-making is about which strategy to…
Physician leaders looking to hone their decision-making should register for Strategic Decision-Making. Everyone makes decisions, but are those strategic decisions? This course discusses decision-making from a strategic perspective that helps organizations gain and sustain a competitive advantage and create value….
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