Outpatient

Empathetics: Neuroscience of Emotions – Delivering Bad News

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…

Empathetics: Neuroscience of Emotions – Managing Difficult Medical Interactions

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…

Empathetics: Neuroscience of Emotions – Introduction to the Neuroscience of Empathy

Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…

Create Systems for Quality

Physicians who enroll in Create Systems for Quality unlock the step-by-step method for basic system design and gain access to the fundamentals of systems thinking. The course walks through basic system design, testing, and validation, system scaling, system maintenance –…

Controlled Substances Series: Drug Diversion Prevention

Prescription drug diversion is a serious problem and fuels the current US epidemic of drug misuse, abuse, and addiction. Healthcare practitioners need to be able to identify and prevent drug diversion in their practices, by patients or staff members. This…

Controlled Substances Series: Best Practices for Prescribing

While concerns about the opioid epidemic are paramount, many other controlled substances are being misused and abused. Part one of this course describes the best practices and special considerations necessary for prescribing any controlled dangerous substance. Medication reconciliation and the…

Statins: What to Recommend When Guidelines Conflict?

More than 21% of US adults take lipid-lowering statin medications; however, the CDC states that many more people should be doing so. But who is eligible? The guidelines of the USPSTF, the American College of Cardiology/American Heart Association and the…