Posted on November 2nd, 2018 by Academic Programs
Improving empathic behavior increases patient satisfaction, reduces the likelihood of malpractice law suits, decreases burnout, and improves clinician job satisfaction. A rigorous randomized controlled trial of practicing physicians showed statistically significant improvement in patient satisfaction scores for those clinicians that…
Posted on October 5th, 2018 by Thom Duncan
It’s no secret that CEOs need to maintain a significant level of knowledge about their organization’s financial status, but how much do they really need to know? This course introduces areas of vital importance that every CEO should be aware…
Posted on October 5th, 2018 by Thom Duncan
Discover how to create stable relationships between physicians and the workplace. Use the strategies here to build physician trust, provide performance feedback and implement change. Explore key elements designed to promote higher levels of physician engagement and deliver effective solutions….
Posted on October 5th, 2018 by Thom Duncan
Quality and consistency are inexorably linked. Fundamentals of Physician Leadership: Quality course offers physicians the tools and tactics they need to create consistent systems, processes and quality outcomes – along with some insight into the history of quality in medicine….
Posted on October 5th, 2018 by Thom Duncan
With the right skillset, anything can be negotiated – rank, salary, schedule and more. Fundamentals of Physician Leadership: Negotiation demonstrates the steps that make up all negotiations, and it shows physician leaders how to leverage that structure to create the…
Posted on October 5th, 2018 by Thom Duncan
Influencing others is a major component of leadership. Fundamentals of Physician Leadership: Influence shows physicians leaders how to first influence themselves – by developing core values and clarifying their vision – so they can effectively inspire and lead the people…
Posted on October 5th, 2018 by Thom Duncan
Leaders who are fluent in finance can interpret the stories and patterns that exist behind balance sheets and income statements. Fundamentals of Physician Leadership: Finance provides physician leaders a practical blueprint for financial fluency and more – reading statements, utilizing…
Posted on October 5th, 2018 by Thom Duncan
Physicians who enroll in Establish a Just Culture gain access to the simple, fundamental principles required to transform the culture of a team or department. With these principles, leaders can open lines of communication with teammates, foster accountability in every…
Posted on October 5th, 2018 by Thom Duncan
Health care organizations hesitate to invest in initiatives without fully understanding the likely return on investments. It is common for organizations to demand a business plan to justify the expense of new projects and ventures. It is essential for physician…
Posted on October 5th, 2018 by Thom Duncan
Learning how to work effectively in teams has become a crucial skill in today’s workplace. Those tasked with leading teams are presented with challenges that must be dealt with efficiently. This course will introduce leaders to new approaches for improving…