Systems-based Practice

Deaf and Hard of Hearing Patients: Providers’ Obligations

Claims by deaf and hard of hearing patients against their healthcare providers are increasingly common. These claims tend to allege that providers fail to provide in-person interpreters or that they delay treatment or refuse to accept deaf or hard of…

Workplace Violence in Ambulatory Care

Many office practices do not have any policies or processes in place to reduce the risk of workplace violence. Indeed, unless your practice has experienced a serious event, it is probable that you haven’t thought much about this particular risk….

Sepsis: Early Recognition and Treatment

Sepsis remains a time-critical emergency. As with stroke, trauma and heart attack, the identification and response to sepsis should be urgent and protocol-based. This course discusses how mortality has been reduced where multidisciplinary hospital teams have implemented screening tools, standardized…

Burnout in Health Care: Swimming in Turbulent Water

The incidence of burnout has risen to the extent that 40% to 70% of physician and nurse populations have at least one symptom of burnout. Researchers are finding that healthcare systems changes must accompany personal resilience strategies before we will…

Acute Chest Pain: Evaluating Patients and Stratifying Risks

Chest pain is the second most common presenting complaint in the ED accounting for 6 million visits in the US annually and about 2 million of them are discharged to home from the Emergency Department. Of those patients discharged to…

Escalation of Care: A Quality Improvement Initiative

Surgical residents do not always call the attending physician about critical patient events, believing that it is not necessary or that the call will not be welcome. Failure to call for help is associated with failure to rescue, adverse events…

Improving Patient Safety: An Imperative in Medical Genetics and Genomics

This course is comprised of an in-depth dialog of key critical topics identified as impacting patient healthcare safety. In this activity, a participant will discover the burden of medical errors on the patient and healthcare system, contributing factors for medical…

DynaMed Point-of-Care Series

DynaMed activities will inform and support physicians’ and nurse practitioners’ clinical decisions by providing structured, self-directed online learning on topics relevant to clinical practice. The DynaMed activities will improve the decision-making and clinical skills of physicians and nurse practitioners within…

Mastering Physician Engagement

Discover how to create stable relationships between physicians and the workplace. Use the strategies here to build physician trust, provide performance feedback and implement change. Explore key elements designed to promote higher levels of physician engagement and deliver effective solutions….

Fundamentals of Physician Leadership: Quality

Quality and consistency are inexorably linked. Fundamentals of Physician Leadership: Quality course offers physicians the tools and tactics they need to create consistent systems, processes and quality outcomes – along with some insight into the history of quality in medicine….