Professionalism

Email Between Physician and Patient

Communicating with patients by e-mail is rapidly becoming a part of many physicians’ medical practice. It ranks high in patient satisfaction, and at least one study found it to be associated with better patient compliance and better control of chronic…

Surgical Readmissions: What Surgeons Can and Can’t Do About Them

CMS’s Hospital Readmission Reduction Program, previously targeting medical diagnoses, is expanding its reach to surgical procedures, starting with knee and hip replacements in 2015. This monograph will review new peer-reviewed studies about the reasons for surgical readmissions, to what extent…

Patient Safety Quality and Leadership

Offered by the Johns Hopkins University School of Medicine and the Armstrong Institute for Patient Safety and Quality, the Patient Safety Certificate Program is designed to help medical professionals lead patient safety efforts in their healthcare organizations. This course is designed to build capacity among clinical practitioners and administrators dedicated to becoming leaders for patient safety and quality in their unit, clinic, or care facility in addressing these challenges. The program includes modules aimed at fostering a strong patient safety culture and engaging patients and family as members of the care team. Learners are introduced to tools and methods that will help them learn and act as agents of change in their organization.