VA/Military

IHI Open School – Person and Family-Centered Care – Dignity and Respect

What does it mean to treat patients and families with dignity and respect? It means that health care providers listen to and honor patient and family perspectives and choices. Providers incorporate patient and family knowledge, values, beliefs, and cultural background…

IHI Open School – Leadership – Introduction to Health Care

When you think of a leader, who comes to mind? A president? A CEO? This course will teach you a different idea of leadership: No matter your position or formal title, you can be a leader. In this course, you’ll…

IHI Open School – Faculty Development – Why Engage Trainees in Quality and Safety?

Medical residents are often the eyes and ears that witness the deficiencies in the systems that provide care. Do they have the knowledge, skills, and time to improve those systems in your organization? This suite of one-lesson courses provides a step-by-step guide to embedding quality and safety into your residency training. With education about the Clinical Learning Environment Review (CLER) program, practical examples of successful programs, and an experiential learning opportunity, these courses will help you equip the next generation of physicians with skills to improve health care.