Activity ID
3044Expires
February 28, 2025Format Type
InternetCME Credit
10Fee
$761 - $895CME Provider: American Association for Physician Leadership
Description of CME Course
High reliability is the study of human performance in complex systems. In this course, physician leaders explore systems thinking, analysis of serious safety events and techniques to minimize mistakes. The curriculum covers strategies and tactics to change organizational culture, improve team performance and exhibit leadership behaviors.
Topics include:
How human error and latent system weaknesses combine to cause loss events in health care
How culture shapes behavior
The five behavior-shaping factors of reliable systems (structure, protocol, culture, process and intuitive environment)
The three steps to culture change (and creating a culture that stops to fix problems)
Models for making problems visible — incident reporting, stopping the line, visual control and simplified data presentation
ABMS Member Board Approvals by Type
ABMS Lifelong Learning CME Activity
Allergy and Immunology
Anesthesiology
Family Medicine
Medical Genetics and Genomics
Nuclear Medicine
Physical Medicine and Rehabilitation
Preventive Medicine
Psychiatry and Neurology
Radiology
Thoracic Surgery
Urology
Commercial Support?
NoNOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.
Educational Objectives
Define reliability, and describe how reliability can be measured and expressed.
Describe how human errors and latent system weaknesses combine to cause events using Reason’s Swiss Cheese Effect.
Describe how culture can shape behavior and prevent human error using Cook and Wood’s Sharp End model.
Provide examples of the five (5) behavior-shaping factors and three (3) steps to culture change.
Explain both safety and leader behaviors, and their selection process, within a hospital, service line or single unit.
Examine leader behaviors and their use within high reliability organizations.
Recognize impactful culture change opportunities (e.g., incident reporting, stopping the line, visual control, data movement/presentation, pattern recognition)
Keywords
Leadership, Organizational Culture
Competencies
Practice-based Learning & Improvement
CME Credit Type
AMA PRA Category 1 Credit
Physician Well-being activity
Organizational Culture of Wellness
Practice Setting
Physician Executives
