Activity

Activity ID

14415

Expires

August 27, 2028

Format Type

Enduring

CME Credit

0.25

Fee

$30

CME Provider: American Medical Association

Description of CME Course

In health care settings, thorough investigations are vital for identifying design flaws and process errors. This microlesson focuses on root cause analysis (RCA), a type of investigation designed to identify the underlying causes of events. Through case studies and interactive activities, learners will examine the “5 Whys” and Fishbone Diagram tools. Upon completion, physicians can download the RCA templates to use at their hospital or organization.

This microlesson is part of a four-part series focused on quality improvement and patient safety and is recommended upon completing Learning From Error: Creating Effective Adverse Reports.

Disclaimers

1. This activity is accredited by the American Medical Association.
2. This activity is free to AMA members.

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ABMS Member Board Approvals by Type
More Information
Commercial Support?
No

NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

Educational Objectives

1. Describe the principles of root cause analysis (RCA)
2. Identify tools that can be used to perform an RCA to investigate systemic causes of medical error
3. Conduct a basic RCA for a given scenario using an assigned quality tool

Keywords

Health Care Quality, Patient Safety, Health Care Safety

Competencies

Medical Knowledge

CME Credit Type

AMA PRA Category 1 Credit

DOI

10.1001/ama.2025.0001790

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The information provided on this page is subject to change. Please refer to the CME Provider’s website to confirm the most current information.