ExpiresAugust 31, 2026
CME Provider: Institute for Healthcare Improvement
Description of CME Course
What does it mean to treat patients and families with dignity and respect? It means that health care providers listen to and honor patient and family perspectives and choices. Providers incorporate patient and family knowledge, values, beliefs, and cultural background into the planning and delivery of care. Providers anticipate patient and family needs, and meet those needs in a clean, safe environment. The health care team provides emotional support to patients and families, and strives to alleviate their fear and anxiety. How can providers accomplish all of this? By learning and then practicing the specific skills described and illustrated in this course.
Correct answers to the post-test; Recommended literature or other resources (presentations, audio/video, checklists, etc.)
ABMS Member Board Approvals by Type
ABMS Lifelong Learning CME Activity
Allergy and Immunology
Psychiatry and Neurology
ABMS Self-Assessment Activity
NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.
Explain why patient- and family-centered care is an essential component of safe care.
Describe and use specific skills for treating patients and their families with dignity and respect, especially when first meeting patients and their families.
Describe and use specific skills for ensuring patients' privacy and confidentiality.
Describe and use specific skills for respecting patients' and families' cultures, languages, and belief systems.
Describe and use specific skills for creating a restful and healing environment for patients.
Patient Centered Care, Safe Care, Cultural Competency
Interpersonal & Communication Skills, Professionalism
CME Credit Type
AMA PRA Category 1 Credit
Physician Well-being activity
Efficiencies in Medical Practice
Academic Medicine, Inpatient, Outpatient, Physician Executives, Rural, Urban, VA/Military
National Quality Strategies and/or Quadruple Aim Care Processes
Communication Skills, Physician-Patient Relationship, Cultural Diversity/Cultural Competency