Activity ID



December 31, 2024

Format Type


CME Credit



$270 Subscript.

CME Provider: Institute for Healthcare Improvement

Description of CME Course

In this one-lesson course, we’ll introduce you to patient and family shadowing, a valuable exercise for health professions students and health care professionals at any stage of their career. You’ll learn five steps for using shadowing to better empathize with patients and families. You’ll see how empathy can help you in your daily work, and how it can drive a sense of urgency to start testing and spreading changes to improve care.

Diplomate Engagement

Correct answers to the post-test; Recommended literature or other resources (presentations, audio/video, checklists, etc.)

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NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

Educational Objectives

Define patient and family shadowing.
List five steps for conducting a successful shadowing project.
Describe how to interact with patients, families, and clinical staff involved in a shadowing project.
Discuss how you can use your shadowing experience to create a care experience flow map, observational summary, and final report.
Explain how shadowing can help you come up with ideas for changes to improve care.


Shadowing, Physician Patient Relationship


Interpersonal & Communication Skills, Practice-based Learning & Improvement, Professionalism

CME Credit Type

AMA PRA Category 1 Credit

Physician Well-being activity

Efficiencies in Medical Practice

Practice Setting

Academic Medicine, Inpatient, Outpatient, Physician Executives, Rural, Urban, VA/Military

National Quality Strategies and/or Quadruple Aim Care Processes

Communication Skills, Professionalism, Physician-Patient Relationship, Cultural Diversity/Cultural Competency, Mentoring

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The information provided on this page is subject to change. Please refer to the CME Provider’s website to confirm the most current information.