ExpiresDecember 31, 2024
CME Provider: Institute for Healthcare Improvement
Description of CME Course
This course introduces students to a systematic response to error called root cause analysis (RCA). The goal of RCA is to learn from adverse events and prevent them from happening in the future. The three lessons in this course explain RCA in detail, using case studies and examples from both industry and health care. By the end, you’ll learn a step-by-step approach to completing an RCA after an error – and improving the process that led to the error.Note: Because RCAs are usually conducted in teams, it may be beneficial to take this course with a small group.
The IHI Open School offers a range of online courses created by world-renowned faculty in improvement capability, patient safety, triple aim for populations, person- and family-centered care, leadership, and quality, cost, and value. Each course takes approximately 1 to 2 hours to complete and consists of three to five lessons that end with assessments.
Learners must complete the course and achieve a passing score of 75% on each post-lesson assessment to receive a certificate of completion.
ABMS Member Board Approvals by Type
ABMS Lifelong Learning CME Activity
Allergy and Immunology
Colon and Rectal Surgery
Psychiatry and Neurology
ABMS Self-Assessment Activity
Physical Medicine and Rehabilitation
NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.
Explain how adverse events can be used as learning opportunities.
Determine which adverse events are appropriate for root cause analysis (RCA).
Describe how RCA works and be able to follow it at a local hospital or clinic.
Explain how you can use RCA to address system problems in health care.
Health Care Errors, Patient Safety, Teamwork, Communication, Patient, Adverse Event, Root Cause Analysis, SBAR, Human Factor, Swiss Cheese Model, Standard Work, Culture of Safety, Process Improvement, Critical Language, Psychological Safety, Handoff, Transparency
Interpersonal & Communication Skills, Systems-based Practice
CME Credit Type
AMA PRA Category 1 Credit
Physician Well-being activity
Organizational Culture of Wellness
Academic Medicine, Inpatient, Outpatient, Physician Executives, Rural, Urban, VA/Military
National Quality Strategies and/or Quadruple Aim Care Processes
Patient Safety/Medical Errors