ExpiresAugust 15, 2019
Institute for Healthcare Improvement
This course provides an overview of the key concepts in the field of patient safety. You’ll learn the relationship between error and harm, and how unsafe conditions and human error lead to harm — through something called the Swiss cheese model. You’ll learn how to classify different types of unsafe acts that humans commit, including error, and how the types of unsafe acts relate to harm.
Finally, you’ll learn about how the field of patient safety has expanded its focus from reducing error to also encompass efforts to reduce harm.
The IHI Open School offers a range of online courses created by world-renowned faculty in improvement capability, patient safety, triple aim for populations, person- and family-centered care, leadership, and quality, cost, and value. Each course takes approximately 1 to 2 hours to complete and consists of three to five lessons that end with assessments.
Learners must complete the course and achieve a passing score of 75% on each post-lesson assessment to receive a certificate of completion.
ABMS Member Board Approvals by Type
ABMS MOC Part II CME Activity
Allergy and Immunology
Colon & Rectal Surgery
Psychiatry & Neurology
ABMS MOC Part II Self-Assessment Activity
Physical Medicine and Rehabilitation
NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.
Explain the Swiss cheese model of error.
Define active failures and latent error and discuss their roles in causing harm.
List the main types of unsafe acts utilizing James Reason’s classification system.
Identify at least one example of how health care has reduced harm.
Health Care Errors, Patient Safety, Teamwork, Communication, Patient, Adverse Event, Root Cause Analysis, SBAR, Human Factor, Swiss Cheese Model, Standard Work, Culture of Safety, Process Improvement, Critical Language, Psychological Safety, Handoff, Transparency
Interpersonal & Communication Skills, Systems-based Practice
CME Credit Type
AMA PRA Category 1 Credit
Physician Well-being activity
Organizational Culture of Wellness
Academic Medicine, Inpatient, Outpatient, Physician Executives, Rural, Urban, VA/Military
National Quality Strategies and/or Quadruple Aim Care Processes
Patient Safety/Medical Errors