Activity ID



April 1, 2021

Format Type


CME Credit



CME Provider

American Academy on Communication in Healthcare


Reaching agreement is a complex process that includes identifying the nature of the problem, defining preferred roles and involvement in decision making, agreeing on goals, and gathering and sharing biomedical and psychosocial information. Participants in this process must address feelings, concerns, and preferences, while building consensus and collaborating to create shared decisions. Checking for mutual understanding helps to clarify and confirm agreement. After you have elicited the patient’s history, completed the physical exam and formulated your thoughts about the patient’s problems and how to manage them, the next step is discussing your ideas with patients, listening to their ideas, and reaching agreement about the plans. Without this critical step, patients in the hospital cannot know and have no say in what’s happening or being done to them and why.

Diplomate Engagement

Self-assessment questions tailored to each specific module topic are required upon module completion. Multiple choice questions required; open-ended discussion questions are optional.

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NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

Educational Objectives

Describe conceptual models of decision making and reaching agreement.
Describe evidence regarding patient participation in their decisions and care.
Describe their own attitudes, preferences and approaches to partnering with patients in decision making.
Describe and demonstrate skills for reaching agreement about decisions and plans.


Online, Communication, Videos, Evidence-Based, Patient-Centered, Professionalism, Interpersonal Skills, Medical Knowledge, Brain Injury, Hospice and Palliative Medicine, Neuromuscular Development, Pediatric Rehabilitation, Spinal Cord, Sports, Pain Medicine


Interpersonal & Communication Skills, Professionalism

CME Credit Type

AMA PRA Category 1 Credit

Physician Well-being activity

Efficiencies in Medical Practice

Practice Setting

Academic Medicine, Inpatient, Outpatient, Rural, Urban, VA/Military

National Quality Strategies and/or Quadruple Aim Care Processes

Communication Skills, Assessment, Quality Improvement, Professionalism, Physician-Patient Relationship

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