Activity

Activity ID

10659

Expires

December 15, 2025

Format Type

Enduring

CME Credit

0.25

Fee

$30

CME Provider: American Medical Association

Description of CME Course

Numerous websites provide information about clinicians and organizations from which patients seek health care. Some of these sites provide user-submitted reviews about practices and clinicians from patients or members of the public. Unfortunately, patient reviews are not always positive, and can sometimes be negative, inflammatory, or false. Negative or false reviews can adversely, and sometimes seriously, affect a physician, their practice, reputation, and their career. To avoid these potential consequences, physicians may feel compelled to respond to reviews to address concerns or rectify problems but are fearful they will run afoul of the law and patient privacy protections if they do.

Disclaimers

1. This activity is accredited by the American Medical Association.
2. This activity is free to AMA members.

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ABMS Member Board Approvals by Type
More Information
Commercial Support?
No

NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

Educational Objectives

1. Describe the myth or issue that impacts physicians and their care teams
2. Explain what existing regulatory policies indicate about physicians responding to online patient reviews

Keywords

Professional Well-being, Law and Medicine, Ethics

Competencies

Medical Knowledge

CME Credit Type

AMA PRA Category 1 Credit

DOI

10.1001/ama.2022.0000729

Physician Well-being activity

Personal Resilience

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The information provided on this page is subject to change. Please refer to the CME Provider’s website to confirm the most current information.