Activity ID



March 31, 2021

Format Type


CME Credit



CME Provider

Medical Risk Management, Inc.


Root cause analysis (RCA) works by first identifying and defining a recurrent problem, then systematically analyzing the factors that may be causing or contributing to the problem so that they can be corrected. RCA can be used to solve a variety of problems in both professional and personal settings, and is usually done by asking “why?” until you get to the true cause of the problem.

Diplomate Engagement

Correct answers to the post-test

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NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

Educational Objectives

Understand how root cause analysis can be used to solve recurring problems by identifying the underlying sources
of the problems
Use root cause analysis prospectively to identify and avoid potential problems before they occur
Discuss the importance of teamwork in establishing and following written protocols and cross-checking each other's
in protecting against human errors
Describe the best process for creating and using checklists


RCA, Root Cause Analysis, Human Error, Checklists


Medical Knowledge, Patient Care & Procedural Skills, Systems-based Practice

CME Credit Type

AMA PRA Category 1 Credit

Practice Setting

Academic Medicine, Inpatient, Outpatient, Rural, Urban, VA/Military

National Quality Strategies and/or Quadruple Aim Care Processes

Patient Safety/Medical Errors, Systems Based Practice

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