Activity ID
2194Expires
November 10, 2024Format Type
InternetCME Credit
1Fee
$0-$50CME Provider: Louisiana Medical Mutual Insurance Company (LAMMICO)
Description of CME Course
Discussing adverse medical events with patient and family is perhaps the most difficult conversation physicians will undertake. Too often, physicians postpone, delegate or avoid these difficult conversations. Prompt, empathic communication initiated by the physician is the best way to safeguard the doctor-patient relationship and reduce the risk of malpractice claims. However, there are many barriers to doing so. This mixed-media Internet/Enduring material will present risk management recommendations on how to communicate with patient and family about adverse events; and also a model for reducing risk through disclosure of error. There is a panel discussion on formal Disclosure programs implemented at such institutions as the Veterans Administration and the University of Michigan.
Diplomate Engagement
Correct answers to the post-test; Comparative performance to peers; Post activity follow up
ABMS Member Board Approvals by Type
ABMS Lifelong Learning CME Activity
Allergy and Immunology
Family Medicine
Ophthalmology
Plastic Surgery
Physical Medicine and Rehabilitation
Preventive Medicine
Psychiatry and Neurology
Thoracic Surgery
Urology
Commercial Support?
NoNOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.
Educational Objectives
Distinguish medical adverse events and medical errors and state their relationship to malpractice claims.
Identify patient perception issues causing certain adverse events to result in claims and not others.
Describe best practices in initiating discussion with patient and family on adverse medical events and disclosure of medical errors.
Identify features common to successful hospital disclosure programs.
Keywords
Professionalism, Patient Satisfaction, CG HCAPHS, HCAPHS, Office Practice, Communication, Secret Shopper, Improvement Strategies, Appointments, Scheduling, Patient Complaints
Competencies
Interpersonal & Communication Skills, Patient Care & Procedural Skills, Professionalism
CME Credit Type
AMA PRA Category 1 Credit
Physician Well-being activity
Organizational Culture of Wellness
Practice Setting
Academic Medicine, Inpatient, Outpatient, Physician Executives, Rural, Urban, VA/Military
National Quality Strategies and/or Quadruple Aim Care Processes
Communication Skills, Patient Safety/Medical Errors, Physician-Patient Relationship, Medical Ethics
