Activity ID



August 21, 2022

Format Type


CME Credit



CME Provider

American Medical Association


Increasing administrative responsibilities due to regulatory pressures and evolving payment and care delivery models reduce the amount of time physicians spend delivering direct patient care. Focusing only on what is wrong in an organization can lead to exclusive attention to problems and create a negative atmosphere, whereas taking the time to focus on the positives can help team members create a shared vision going forward. It has been recognized that the traditional problem-solving approach underlying many forms of quality improvement has demonstrated mixed results, and often yields changes that are not sustained. Given the current pace of change and administrative burdens placed on practices, new approaches to quality improvement implementation are needed. This module will assist physicians in using the appreciative inquiry approach when fostering organizational change.

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NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

Educational Objectives

Evaluate current strengths, assets and values of the practice, department or organization
Construct a "delivery team" to elicit positive stories and themes from the organization
Incorporate appreciative inquiry into daily work and existing performance improvement initiatives


Administrative burden, StepsForward


Interpersonal & Communication Skills, Practice-based Learning & Improvement, Professionalism, Systems-based Practice

CME Credit Type

AMA PRA Category 1 Credit

MIPS Approved

This activity qualifies for the CMS Merit-based Incentive Payment System (MIPS), where you can earn a performance-based payment adjustment to your Medicare payment

Physician Well-being activity

Organizational Culture of Wellness

Practice Setting

Inpatient, Outpatient, Rural, Urban

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