Activity ID



March 1, 2022

Format Type


CME Credit



CME Provider

American College of Physicians


This module is designed to help you understand pragmatically what health behavior change is, to describe the activities done by a care team to help patients adopt healthier behaviors, and manage chronic conditions with greater success. It is important to recognize that many of the activities involved require skills that have traditionally not been included in clinical training. Some basic skills, such as using open ended questions to elicit patient concerns and questions, setting an agenda for the visit, expressing empathy, and developing a collaborative relationship with patients to set goals for care, can effectively help both clinicians and non-clinical staff. Other activities, such as making a detailed plan with patients for achieving their goals, and identifying barriers and problem solving, can be accomplished as effectively, if not more effectively, by nurses, medical assistants, and other staff in the clinic. The module will help you define the tasks that must be taken up by care providers with clinical training, and how to plan for and train other team members to take up many of the support activities. With a team approach, you may find you are able to offer more comprehensive care without increasing the activities of the physician.

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NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

Educational Objectives

Explore the benefits of person and family engagement (PFE) is an ambulatory practice including improving joy in practice through deeper and more meaningful connection with patients and families
Identify specific actions at point-of-care that facilitate meaningful and productive partnerships with patients and families, improve quality metrics, and lead to better patient outcomes
Accelerate practice transformation and facilitate value-based reimbursement by embedding PFE into your operations


Patient and family engagement, joy in practice, partnerships with patients


Interpersonal & Communication Skills, Medical Knowledge, Patient Care & Procedural Skills, Practice-based Learning & Improvement, Professionalism, Systems-based Practice

CME Credit Type

AMA PRA Category 1 Credit

Practice Setting

Inpatient, Outpatient, Physician Executives, Rural, Urban, VA/Military

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